Delivering Quality Customer Service Every business has a basic obligation to provide customers with quality goods or services. That is, quality in the sense of delivering on a promise to... read more →
Many parents I speak to would love to help their kids buy their own home. (Usually, so they can have more privacy without a home filled with Gen Ys &... read more →
Update on employment laws The start of the new financial year has brought about some important changes to employment laws. All employers have a responsibility to remain up to date... read more →
Over my years helping many business owners as an accounting professional I have been involved with many business owners. At year end or first time client meetings one of the... read more →
Be careful of automatic renewals in contracts Businesses should remain vigilant when entering contracts that contain automatic renewal clauses. An automatic renewal clause can lock a business into an unsatisfactory... read more →
We’ve all heard about the “lost billions” sitting in idle superannuation funds around Australia but are you aware of what’s happening to hundreds of millions of dollars sitting in “inactive”... read more →
Changes to annual leave and how it affects you. The Full Bench of the Fair Work Commission reached a crucial verdict for employees covered by modern awards that will... read more →
If you have been with the same bank using the same style of account for many years now might be a good time to review your banking strategy. Start by... read more →
Fuel tax credit rates have increased The ATO have notified us that Fuel tax credit rates have increased for fuel acquired from 1 August 2015, due to a rise in... read more →
Finding loyal customers in these hard economic times is one of the most challenging aspects of running a business. Retaining customers you already have is vital before you continually search... read more →