Many business owners are finding that one of the most important ways of engaging with clients is through the use of social media with sites like Facebook, Instagram and Twitter.... read more →
Expanding your business to reach overseas markets is a strategic decision made to reach a broader, international customer base. Researching the foreign landscape is crucial in understanding the hurdles you... read more →
ACCC cracks down on franchises Franchisors need to be aware of their new legal rights and disclosure obligations under the new Franchising Code of Conduct to eliminate the risk of... read more →
Delivering Quality Customer Service Every business has a basic obligation to provide customers with quality goods or services. That is, quality in the sense of delivering on a promise to... read more →
Update on employment laws The start of the new financial year has brought about some important changes to employment laws. All employers have a responsibility to remain up to date... read more →
Changes to annual leave and how it affects you. The Full Bench of the Fair Work Commission reached a crucial verdict for employees covered by modern awards that will... read more →
Finding loyal customers in these hard economic times is one of the most challenging aspects of running a business. Retaining customers you already have is vital before you continually search... read more →
Following a number of recent cases involving directors claiming that penalties under the director penalty regime should not apply to them, the ATO has released an update to counteract any... read more →
It is essential for all small businesses to have an effective record keeping system in place. Having your records in good working order will significantly reduce the stress that comes... read more →
The structure of the workforce is transforming, and many business owners are struggling to make sense of the rapid changes. The problem is that regulation, especially from the tax office,... read more →